Do you accept insurance?

Yes, we are in-network with CIGNA, Blue Cross Blue Shield, Beacon (formerly Value Options), Sentara (formerly Optima), and United Healthcare. For other insurers like Tricare, Aetna, and Humana, we verify coverage and you may be able to use out-of-network benefits. Our inpatient program does not accept Medicare or Medicaid, though we are in-network with Optima/Sentara and UnitedHealthcare Medicaid for outpatient programs.

Does Williamsville offer counseling & support for family and friends?

Yes, family therapy is an integral part of our healing process. Family sessions can take place at our facility, via telephone, email, or video conference. We respect patient privacy and never release information without patient permission.

What should I bring with me to Williamsville Wellness?

Bring electronics (cell phone, laptop, etc.), personal hygiene items, money for personal expenses, a backpack, comfortable clothes including workout attire, and a 30-day supply of prescribed medications in their original bottles. Please don't bring products containing alcohol, weapons, or revealing/drug-themed clothing.

What is a typical weekday schedule like for patients?

Patients typically have 1-2 individual sessions and 4 group sessions daily. The schedule includes breakfast, individual therapy, group sessions, lunch, family therapy, psychological assessment, wellness activities, recovery-based therapy, dinner, and evening AA/GA meetings or free time.

Is Williamsville Wellness right for me?

Williamsville Wellness offers intensive individual therapy for addiction recovery in a serene environment. Treatment is appropriate when substance use continues despite adverse consequences. Residential treatment may be right for you if you've been unable to maintain sobriety through outpatient means like individual therapy, 12-step meetings, or intensive outpatient programs.

Addiction Treatment Referral for Employee Assistance Programs | Williamsville Wellness

Addiction Treatment Referral for Employee Assistance Programs

Comprehensive decision-making guide for EAP (Employee Assistance Program) coordinators and HR professionals to identify appropriate candidates for workplace addiction treatment referral and determine optimal intervention timing

Williamsville Wellness

📞 804-655-0094

Programs:
• Residential Treatment
• Intensive Outpatient (IOP)
• Partial Hospitalization (PHP)

What We Treat:
• Substance Use Disorders
• Alcohol Use Disorders
• Gambling Addiction

Employee Eligibility Flowchart for EAP Referrals

Use this workplace-focused decision chart to determine when and how to refer employees for addiction treatment services.

Is the employee's performance or workplace behavior being affected by substance use, alcohol, or gambling?

PERFORMANCE ISSUES

Continue to next question to determine potential intervention level and treatment recommendations for workplace addiction issues. A clinician ultimately determines the appropriate level of care - these are general guidelines.

NO WORKPLACE IMPACT

Consider preventive education or wellness programs. Our EAP addiction treatment referral team provides consultation on proactive workplace wellness strategies.

Has the employee had previous EAP interventions or treatment attempts?

PREVIOUS ATTEMPTS

Higher intensity treatment recommended. Residential or structured IOP/PHP programs may be necessary to address recurring workplace addiction issues.

FIRST INTERVENTION

Outpatient treatment appropriate. IOP or PHP programs designed for working professionals to maintain employment while receiving care.

Is the employee experiencing any of the following workplace indicators?

Frequent absences, tardiness, or leaving early
Decreased productivity or quality of work
Safety incidents or near-misses
Conflicts with coworkers or supervisors
Physical signs of impairment at work

YES TO ANY

Likely immediate intervention needed. Our workplace-focused treatment programs address both addiction and employment stability with flexible scheduling options.

Is the employee willing to participate in treatment voluntarily?

VOLUNTARY

Excellent prognosis! Call for same-day EAP consultation and intake scheduling. Voluntary participants often have better treatment outcomes and job retention.

MANDATED/RELUCTANT

We are a voluntary facility and welcome EAP referrals, but cannot accept court-mandated patients. Reluctant employees often engage well once treatment begins.

Prefer to Submit Employee Referral Details?

Send us your employee information and we'll contact you within 2 business hours

Addiction Treatment Referral for Employee Assistance Programs

Specialized EAP referral process with workplace-focused addiction treatment

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EAP Consultation Services

Same-day addiction treatment referral for EAP consultations to assess employee needs and determine workplace-appropriate treatment options.

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Flexible Scheduling

Treatment programs designed for working professionals with evening and weekend options to minimize workplace disruption.

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Workplace Integration

Comprehensive reporting and progress updates for EAP coordinators while maintaining employee confidentiality.

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Virtual Programs

Complete virtual treatment options available for employees that are Virginia residents, maintaining job continuity.

Call 804-655-0100 for EAP Consult