Virtual Outpatient Addiction Programs


Williamsville Wellness helps break down the barriers of time, distance, and scheduling with virtual outpatient addiction treatment programs that work with your life, not against it.

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What Are Virtual Outpatient Programs?

Outpatient addiction treatment provides structured care while allowing individuals to maintain their daily responsibilities. Our virtual outpatient programs deliver this same quality care remotely, making treatment more accessible than ever.

At Williamsville Wellness, we offer several levels of virtual care to match your specific needs and circumstances. Whether you need a flexible self-paced option, structured group therapy, or intensive daily treatment, our programs provide comprehensive support on your recovery journey.

Addiction counselor providing virtual therapy

Virtual outpatient treatment delivers evidence-based addiction care through secure video platforms, allowing you to connect with experienced therapists and recovery groups from the comfort of your home. You'll benefit from both individual counseling and community support while maintaining privacy and fitting treatment into your schedule.

If you or someone you love could benefit from online addiction treatment, explore our program options below or reach out to a counselor today to find the right fit for your recovery needs.

Remote Outpatient Programs at Williamsville Wellness

At Williamsville Wellness, we offer 3 distinct virtual outpatient treatment options to cater to individuals at every stage of recovery. Whether you are looking for a flexible independent option, traditional intensive outpatient treatment, or a full-time recovery program, we are here to help.

All of our online outpatient programs are in-network with most major insurance providers. Talk to our admissions team today to learn more about the cost of virtual IOP and virtual PHP.

Smart IOP

Smart IOP is a self-study online substance abuse treatment program offering therapy and treatment on your schedule.

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Virtual IOP

Virtual IOP is an online intensive outpatient program (IOP) to treat moderate substance abuse and addiction problems.

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Virtual PHP

Virtual PHP is an online Partial "Hospitalization" Program (PHP) to treat more severe substance abuse and addiction problems.

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Smart IOP

Our Smart IOP program is an accessible and flexible way for individuals struggling with mild to moderate alcohol addiction or substance use disorder (SUD) to receive treatment. This 6-12 week online course offers video modules, supervision from a therapist throughout the duration of treatment as well as support from a Smart Sponsor who will provide guidance when needed. Through this unique experience patients can benefit from gaining valuable insight into how they can apply their newly acquired skills in real world applications.

Smart IOP Program illustration

How Smart IOP Works

1. Select Your Smart Sponsor

We designed Smart IOP to fit your life, and we believe that the Smart Sponsor should be a part of your life and your treatment. Your sponsor is usually someone inside your life (a friend, peer or family member) who can help with accountability and the development of healthy habits. They ensure that you are actively participating in the program and help us monitor your sobriety.

We cannot overstate the value of a sponsor in an online IOP. We strongly believe that participating with another person fosters the development of a sober support network.

Your Smart Sponsor may use a breathalyzer or oral drug screen to make sure that you maintain your sobriety. In addition, a therapist may ask you to submit test results for their verification. The results of the test can be seen and recorded through the individual video session (don't worry: we use oral swabs for drug/alcohol test – no urine collection necessary).

2. Set Up Your Smart IOP Account

To participate in our Smart IOP treatment, you will first need to set-up user accounts with our technology providers. You will need a secure Internet connection, something to access it with, and a camera for 1:1 therapy sessions.

If you need any technical help, we will provide assistance.

3. Access Online Treatment

Smart IOP provides twice the amount of one-on-one therapy compared with other remote outpatient programs. Participate in 11 sessions with your assessment team, therapist, and case manager and access over 70 video sessions in our library at any time you please with your sponsor, friends, and family.

4. Attend Weekly Support Group Meetings

A critical part of your recovery will be through attendance at weekly support groups with your sponsor. This is the only offline part of the Smart IOP program, although the requirement can be completed online. You will also need to submit to regular sobriety checks with your sponsor.

5. Track Your Progress Through Completion

Your progress will be tracked through our Smart IOP platform and verified by your sponsor. Most participants complete the program in 6-12 weeks, but this can vary since it is self-paced. However, if you are using insurance, completing the program too slowly could impact your coverage.

Is Smart IOP Right for You?

Smart IOP offers patients the option of self-directing their treatment at their convenience, whereas traditional online IOP includes scheduled therapy during a specific timeframe.

Smart IOP might be a good fit for you if:

  • You have a busy or unpredictable schedule, or work non-traditional hours that might prohibit you from attending many typical treatment programs
  • You live in an area that does not offer accommodating in-person treatment or resources
  • You are seeking a cost-effective treatment option
  • Your substance use is mild or moderate but not severe
  • You are confident in your ability to stay accountable to your sponsor and self-direct your treatment

If Smart IOP sounds like the right program for you or a loved one, don't wait -- contact our admissions team today to discuss your treatment options and get started on the journey to recovery.

Benefits of Online Addiction Recovery Programs

Effective

Online addiction treatment programs have a lower dropout rate compared to traditional in-person options. These programs use the same evidence-based treatment approaches with comparable success rates.

Accessible

Virtual programs dramatically increase treatment availability. No transportation concerns, no missed sessions due to illness—as long as you have internet access, you can continue your recovery journey uninterrupted.

Cost-Effective

In-person treatment, especially residential care, can be costly without insurance. Since you complete treatment from home, online programs typically offer more affordable options for quality care.

Individualized

Each program provides access to a comprehensive resource library plus one-on-one counseling. This combination allows every patient to progress at their own pace with continuous professional support.

Flexible

Our online programs accommodate busy lives with varying levels of flexibility. Our user-friendly portal makes starting treatment simple, removing barriers that often prevent people from seeking help.

Private

With social stigmas still surrounding addiction treatment, online programs help maintain privacy. Treatment takes place in your home, eliminating concerns about being seen at a facility.

Which remote addiction treatment program is right for me?

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Stop Using. Start Living.

At Williamsville Wellness, we strive to provide the highest quality remote care for our patients. Through our Smart IOP, Virtual IOP, and Virtual PHP treatment options, we have seen individuals of all walks of life find community and create meaningful change in their lives.

If you or someone you love is struggling with substance use disorder or addiction, there is help. Reach out to our team today to talk about which online or residential treatment program is the best fit for you.

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Recovery journey at Williamsville Wellness

We Are In-Network with Most Major Insurance Plans

Patient in Virtual IOP session

Virtual IOP

Virtual IOP is our online intensive outpatient program (IOP) to treat substance abuse and addiction. Virtual IOP at Williamsville Wellness is an entirely remote approach to traditional intensive outpatient addiction treatment. Unlike Smart IOP (which is self directed), virtual IOP provides a structured environment for individuals suffering from moderate to severe substance use disorder. Through scheduled group and individual video therapy sessions, virtual IOP recreates the community of a traditional outpatient recovery program while offering added convenience and accessibility.

How Virtual IOP Works

1. Complete the Intake Process

You will begin the admissions process for our online IOP by filling out one of our forms or calling our admission team. Once we have all of the information about your substance abuse severity and medical history, we'll recommend the best program for you. During this time we'll also provide you with pricing and verify your insurance coverage.

After you talk with our admission department, you'll begin the enrollment process where you'll choose which time slot you'd like to complete your group therapy sessions. Our 3 hour sessions take place in the morning, afternoon or evening. You'll also meet your individual therapist and schedule your weekly individual sessions.

2. Attend Daily Group Therapy Sessions

Our remote IOP requires that patients regularly attend scheduled group therapy sessions that meet online 4 days a week for 3 hours per day. Our clinical staff facilitates and guides all group therapy sessions. In online group meetings, video conferencing enables you to see and interact with other group members. This program is heavily group-focused, and you will enjoy a sense of community with your fellow group members.

3. Attend Weekly Individual Counseling Sessions

We also understand the importance of individual therapy in addiction recovery, so you will receive one individual session per week with a therapist or addiction counselor.

Your one-on-one sessions will be entirely tailored to your needs and goals for IOP. We use a variety of evidence-based treatment modalities and will work with you to determine the right type of treatment for you.

Is Virtual IOP Right for You?

If you're looking for greater flexibility in your addiction treatment with the structure and support of traditional IOP, our virtual IOP is right for you.

Virtual IOP allows you to receive the care you need to recover from addiction while still being able to go to work, school, or take care of other responsibilities. If you live in an area with limited resources, if you don't have reliable transportation, or if you are simply looking for flexibility, our virtual IOP may be the right choice.

Because of the structure and commitment required, our virtual program is best suited for individuals suffering from moderate to severe addiction issues. IOP is a step up from outpatient care, and is designed for people who need more support than what is typically provided in traditional outpatient care. While IOP is an intensive form of substance abuse treatment, it is less intensive than partial hospitalization.

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Virtual PHP

Virtual PHP is an online partial "hospitalization" program (PHP) to treat more severe substance abuse and addiction problems.

Partial hospitalization is a treatment program that provides intensive addiction care on an outpatient level. Partial hospitalization programs (PHP) are designed for people who need more treatment than can be provided through traditional outpatient therapy, but who do not need the level of care provided in a residential program. Partial hospitalization for substance abuse typically includes a wide range of services, including psychiatric care, individual and group therapy, family counseling, and educational workshops.

Virtual PHP Program illustration

How Virtual Partial Hospitalization Works

Virtual PHP Intake Process

You will begin the intake process by filling out one of our online forms or calling our admission department. Depending on the severity of your alcohol or substance abuse, we may recommend you speak with one of our licensed therapists or clinical director to ensure you select the best program for your needs. At this time we will also walk through our pricing and insurance coverage options.

From there you will begin the enrollment process. Our admissions team will ask you to fill out paperwork related to your medical history, insurance coverage, and more. Our team will also discuss our partial hospitalization schedule with you so you are aware of the time commitment and expectations.

Once you are officially enrolled you'll begin attending your individual and group therapy sessions.

What to Expect from Virtual PHP

Our virtual PHP includes individual and group therapy 5 days a week for 5 hours a day, totaling 25 hours weekly. Each day consists of 3 hours of therapist-facilitated group counseling and 2 additional hours of individual one-on-one therapy or other treatment activities.

While traditional PHP schedules involve a cohesive 5 hour block, our online program offers an alternative schedule that allows you to do your 2 additional hours during the day and attend online night groups from 6-9pm to allow some time in between.

Our small group sizes support you through individualized care and a comprehensive care plan that you help design. During our program you'll be exposed to a variety of different holistic therapies to figure out which one is best for you. We also provide you with additional support through 12-step programs and Smart Recovery.

We know the importance of family involvement in recovery so we may also schedule family therapy sessions to help your loved ones understand your addiction better. During this time they will also better support you throughout your recovery.

You'll also have access to our portal throughout your treatment where you can review program content any time you need it, or connect with your therapist.

PHP treatment typically lasts 3-4 weeks depending on the symptoms and addiction severity.

Is Virtual PHP Right for You?

One of the most common questions people ask when they are first seeking treatment for addiction is the difference between partial hospitalization and intensive outpatient treatment. Both programs offer a level of care that is less intensive than inpatient treatment, but they differ in several key ways.

Our admissions team will guide you on the best program for your needs. However, PHP might be a good option for you if you meet the following criteria:

  • You suffer from severe substance use disorder or addiction
  • You have been through a form of outpatient or residential addiction treatment before
  • You are seeking a highly structured recovery environment that still provides some level of flexibility
  • You have the ability to commit a significant portion of your time to your recovery, typically 5+ hours a day for at least 3 weeks

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