Do you accept insurance?

Yes, we are in-network with CIGNA, Blue Cross Blue Shield, Beacon (formerly Value Options), Sentara (formerly Optima), and United Healthcare. For other insurers like Tricare, Aetna, and Humana, we verify coverage and you may be able to use out-of-network benefits. Our inpatient program does not accept Medicare or Medicaid, though we are in-network with Optima/Sentara and UnitedHealthcare Medicaid for outpatient programs.

Does Williamsville offer counseling & support for family and friends?

Yes, family therapy is an integral part of our healing process. Family sessions can take place at our facility, via telephone, email, or video conference. We respect patient privacy and never release information without patient permission.

What should I bring with me to Williamsville Wellness?

Bring electronics (cell phone, laptop, etc.), personal hygiene items, money for personal expenses, a backpack, comfortable clothes including workout attire, and a 30-day supply of prescribed medications in their original bottles. Please don't bring products containing alcohol, weapons, or revealing/drug-themed clothing.

What is a typical weekday schedule like for patients?

Patients typically have 1-2 individual sessions and 4 group sessions daily. The schedule includes breakfast, individual therapy, group sessions, lunch, family therapy, psychological assessment, wellness activities, recovery-based therapy, dinner, and evening AA/GA meetings or free time.

Is Williamsville Wellness right for me?

Williamsville Wellness offers intensive individual therapy for addiction recovery in a serene environment. Treatment is appropriate when substance use continues despite adverse consequences. Residential treatment may be right for you if you've been unable to maintain sobriety through outpatient means like individual therapy, 12-step meetings, or intensive outpatient programs.

Addiction Treatment Referral for Medical Providers | Williamsville Wellness

Addiction Treatment Referral for Medical Providers

Clinical decision-making guide for physicians, nurses, and healthcare providers to identify appropriate candidates for addiction treatment referral and determine optimal timing

Williamsville Wellness

📞 804-531-3325

Programs:
• Residential Treatment
• Intensive Outpatient (IOP)
• Partial Hospitalization (PHP)

What We Treat:
• Substance Use Disorders
• Alcohol Use Disorders
• Gambling Addiction

Patient Eligibility Flowchart for Medical Provider Referrals

Use this clinical decision-making chart to determine when and how to refer patients for addiction treatment services.

Does the patient report engaging in gambling activities and/or using alcohol, drugs, non-prescribed substances?

ADDICTIVE BEHAVIOR REPORTED

Continue to next question to determine potential level of care and timing of referral. A clinician will make the ultimate decision regarding level of care.

NO ADDICTIVE BEHAVIOR REPORTED

Screen for mental health conditions. Our addiction treatment referral for medical providers team provides consultation if the clinical picture is unclear or involves complex comorbidities.

Last use within 3-5 days (alcohol, benzos, opioids)?

YES

Refer to medical detox first for safety. Williamsville cannot provide detox services, but we can begin treatment after they are medically stable (typically 3-5+ days post-detox).

MEDICALLY STABLE

Patient is appropriate for direct referral. We can provide comprehensive assessment and develop an individualized treatment plan.

Is the patient showing any of the following?

Compulsive behavior (gambling, overuse of prescribed medications)
Repeated relapses or treatment failures
Failed previous IOP or outpatient treatment attempts
Underlying anxiety, depression, or trauma history

YES TO ANY

Strong candidate for our residential treatment or structured IOP/PHP programs. Complex cases benefit from our comprehensive, trauma-informed approach.

Is patient ready to engage in behavioral treatment?

YES

Call for same-day consultation and immediate intake scheduling. Motivated patients can begin treatment quickly with our streamlined process.

UNSURE

We welcome patients at all stages of readiness, but we are a 100% voluntary program. Our comprehensive assessment process helps determine the best treatment approach for each individual.

Addiction Treatment Referral for Medical Providers

Streamlined physician referral process with evidence-based addiction treatment

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Physician Consultation Services

Same-day addiction treatment referral for medical providers consultations to assess patient needs and determine the appropriate level of care for healthcare providers.

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Dual Diagnosis Expertise

Trauma-informed, person-centered care for co-occurring mental health and substance use disorders.

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Insurance Coordination

Residential, IOP, and PHP programs available. We handle insurance authorization and care coordination.

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Virtual Programs

Full continuum of virtual care from detox coordination through residential and outpatient treatment programs available to Virginia residents.

Call 804-531-3325 for Provider Consult