Do you accept insurance?

Yes, we are in-network with CIGNA, Blue Cross Blue Shield, Beacon (formerly Value Options), Sentara (formerly Optima), and United Healthcare. For other insurers like Tricare, Aetna, and Humana, we verify coverage and you may be able to use out-of-network benefits. Our inpatient program does not accept Medicare or Medicaid, though we are in-network with Optima/Sentara and UnitedHealthcare Medicaid for outpatient programs.

Does Williamsville offer counseling & support for family and friends?

Yes, family therapy is an integral part of our healing process. Family sessions can take place at our facility, via telephone, email, or video conference. We respect patient privacy and never release information without patient permission.

What should I bring with me to Williamsville Wellness?

Bring electronics (cell phone, laptop, etc.), personal hygiene items, money for personal expenses, a backpack, comfortable clothes including workout attire, and a 30-day supply of prescribed medications in their original bottles. Please don't bring products containing alcohol, weapons, or revealing/drug-themed clothing.

What is a typical weekday schedule like for patients?

Patients typically have 1-2 individual sessions and 4 group sessions daily. The schedule includes breakfast, individual therapy, group sessions, lunch, family therapy, psychological assessment, wellness activities, recovery-based therapy, dinner, and evening AA/GA meetings or free time.

Is Williamsville Wellness right for me?

Williamsville Wellness offers intensive individual therapy for addiction recovery in a serene environment. Treatment is appropriate when substance use continues despite adverse consequences. Residential treatment may be right for you if you've been unable to maintain sobriety through outpatient means like individual therapy, 12-step meetings, or intensive outpatient programs.

Addiction Treatment Blog

Explore Family and Relationship articles from the team at Williamsville Wellness — written with heart and backed by experience.

Family and Relationships Treatment and Therapy

What To Do When Someone Refuses Addiction Treatment

1 week ago

Understand what happens during the first week you stop using drugs. See a day-by-day withdrawal guide with safety tips and support options.

Family and Relationships Sobriety and Relapse

Signs Your Loved One Needs Addiction Help

3 weeks ago

Recognizing signs your loved one needs addiction help can be the difference between early intervention and a life-threatening crisis. From physical changes and behavioral shifts to financial red flags, understanding these warning signs empowers families to take action before it’s too late.

Family and Relationships

How Family Dynamics Influence Addiction and Recovery

3 months ago

Family dynamics play a powerful role in addiction and recovery. Understanding patterns like enabling, communication breakdowns, and generational trauma can transform the healing journey for individuals and their families.

Woman holding her hands up in the air in a victory pose with an ocean horizon in front of her celebrating 7 days sober

Family and Relationships

7 Days Sober: What Happens After a Week of No Alcohol

4 months ago

At Williamsville Wellness, we understand the journey to recovery isn’t easy, but we believe it’s entirely possible with the right support, mindset, and dedication. Keep reading to find out what happens after being 7 days sober.

Two hands working on a laptop with a drink next to it

Family and Relationships Recovery Tools

Flexible Income for Parents in Recovery

5 years ago

Income Flexibility for Addicted Parents in Recovery Thanks to the gig economy, employment opportunities are more flexible than ever. If…

Family and Relationships Recovery Tools

Friendship as a Motivator in Recovery

5 years ago

The Importance of Friendships in Recovery In recovery people often talk about sponsorship. This is someone who will guide you…

Family and Relationships Recovery Tools

Sober Dating Ideas

6 years ago

Sober Dating Ideas Happy Valentine’s Day! To honor this day of love, we here at Williamsville Wellness thought we would weigh…